Xbox’s performance looks like it’s making its own employees question whether to work on it or not. We are talking about the one responsible for taking Xbox Live and bringing it to a whole new level: Eric Neustadter has left Xbox Live. It is sad news for the gaming community and the Microsoft one alike, as the Neustadter was the heart and soul of Xbox Live and now he decided to move onward, leaving it behind.
The Xbox has a rather complicated story, especially if we consider how much of a drawback was to launch the Xbox One in 2013. Sony has been in the possession of the advantage for years and even though the Xbox community is a very large one, you cannot help but wonder how much you are going to fight against an enemy that you simply cannot beat.
The Xbox Live that we see today is not what it used to be years before. It all started as a network of PCs connected in Microsoft’s departments. Then Eric Neustadter came in and everything changed: Xbox Live was transformed into a service that would connect almost 40 million gamers around the world. The leap was extraordinary: from office procedure to worldwide dominance.
But now Neustadter is gone. After having worked almost 19 years in the company, almost 15 of them dedicated to Xbox Live, he decided that it was time to move ahead and away from Microsoft and its Xbox. He has yet to give any information on what he might be doing next, but his departure from Microsoft does raise some big questions as to where the Xbox is heading in the years to come.
Make no mistake, Neustadter was responsible for the Xbox Live and not the Xbox product itself, so this is not a direct approach, but a rather indirect one. We suspect that the creator of the first gamer tag “e” left because of how box has been performing in the last years. How would you feel if you were responsible for a social service who is constantly decreasing in population?
There is not much motivation going on in the Xbox department. Microsoft is even wondering publicly if they are ever going to be able to catch up with the PlayStation and the odds are not at all in their favor. Now that Eric Neustadter has left Xbox Live, it is time for Microsoft to consider what they are going to do with the console. They really need something to give them the edge.
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