Fans of the tremendously popular augmented reality game Pokemon Go were shocked to learn that a recent game update wiped their entire progress and reverted them to level 1.
Gamers took to Twitter to vent their frustrations over losing a 3-week worth of work. For people unfamiliar with Pokemon Go, the app involves a lot of walking as it forces users go outside and walk for miles to capture digital collectibles and hatch virtual eggs.
Initially users were confused over the incident as some of them believed that they must have done something that reset the game such as changing passwords. But hours later, everybody learned that a game update caused the app to reset.
Reactions were diverse from people filing requests to have their money invested in the game refunded to users desperately looking for a fix. Many Pokemon trainers were already on level 18 or 20 before the reset.
One gamer wrote on Twitter that after the update he lost all his collectibles and all the money he had poured into the app. Another Twitter user said he was trying to remain calm but he still couldn’t figure it out why the game deleted his progression.
“My Pokemon go app was reset and I lost everything,”
another user tweeted after reportedly having reached level 14 and captured charmander before the update. That user said that he was literally crying because of the incident.
Some users said that they managed to fix the issue by using a separate email account to log in. According to those users, you should log off your Google account in Safari and log back in in the app to get your lost levels back.
Pokemon Go morphed into a worldwide craze just three weeks after its official release on 6 July. The app is accessed by more than 9.5 million users in many countries of the world. The game is so popular because it transposes animated characters onto real-world settings.
The faulty update was released on iOS and Android on July 31. It’s goal was to fix some glitches and insert warnings asking players not to drive and play the game or trespass private property.
The game developers thought the warnings may come in handy after several reports of crashes, robberies, and trespassing.
On Friday, a New Jersey home owner filed a lawsuit against Pokemon Go maker Niantic Labs because he can no longer take app users knocking on his door to catch a mythical creature that happened to spawn near his house and backyard.
Image Source: Flickr